Customer News

Thanks Car Tots

Hello,

We just wanted to write in and say how much we are enjoying our new Audi R8 style remote control ride on car with the rubber foam wheels! Our grandson absolutely loves the vehicle and he will sit in there sometimes even when we aren't driving, because he loves his car so much. Also, we really appreciated the great communication, fast shipping and quick delivery as well which took about 5 days total to receive our new vehicle. 

Thank you Car Tots and we will let everyone know where we purchased our vehicle!

Reva in Virginia

Car Tots Amazing Service

I ordered the Polaris RZR ride on from Car Tots online. I received everything very quickly and had a few questions. My preference is email and I submitted my questions to their support team. Within a few hours I had responses to all of my questions and a very enjoyable experience overall and thus far. You did amazing! 

Thank you.

Barbara in Oregon

Chillin' With Our New Toddler G-Wagon

Dear Car Tots,

I have to thank you guys for the car I purchased for my grandson's 2nd bday. It is the second car I bought, and Car Tots made it super easy with the layaway plan. He was happy when he saw it and I'm sure he will enjoy it as much as my granddaughter has enjoyed hers so lemme just share his excitement with you guys.

Thank you again,

Audrey in Arkansas

 

Car Tots Is Easy To Do Business With

Hello CarTots,

I am writing in to say a very big thank you! You have a very organized payment plan and prompt delivery. This is my second time ordering from Car Tots and I hope to do future business with you.

Thanks again,

Audrey in Little Rock

Thank You Car Tots

We just wanted to write in to say thank you to your company and employees for your great service before, during and after the sale. We know things aren't always perfect and greatly appreciate your customer service which is what truly makes a company great. We understand that there are some customers out there that will try to take advantage of companies and expect perfection on every purchase they make, especially on a larger purchase like a ride on car. That is just unrealistic though as these are big toys that can have a blemish, missing part or broken wire etc. just like anything else. Again, to us and our family it is what a company does when there is an issue and that is what makes Car Tots great!

Thank you again,

Will in West Virginia

Car Tots Fast Service and Delivery Saved the Day

Thank You Car Tots!

I had put in the notes on my order that I needed delivery by the weekend of when I placed my order. I also emailed in that same day to check on the status. Car Tots replied within a few hours and let me know they had seen the notes on my order and were rushing the order through their processing so it could ship out ASAP. They did let me know they couldn't guarantee a delivery date, but that it looked like it should make it in time. Sure enough my order shipped that same day and was able to arrive with an extra day so we could assemble our vehicle and have it charged up and ready to go for the birthday party.

Thanks so much.  You guys are awesome!!

Tiffany from Utah

 

 

 

Canadian Special Colorado Style

Hi there,

We finally had a chance to try out the truck now that the snow has subsided a bit. Thank you again, Car Tots, as we are so very pleased with the Chevy Colorado Style truck that has the 4 motors and lots of power etc. Our grand kids absolutely love it. The wireless remote is awesome and so much fun for our 1 year old grandson! He loves, loves, loves it!

Thanks 

Wendy

British Columbia, Canada

Impressive Customer Service

Recently I ordered the Jeep Wrangler style ride on in red. When I ordered the vehicle it was on backorder which I knew, but I really enjoyed the communication that I received. Whenever I had any questions I always received responses in a timely fashion and the representatives were happy to do some extra research for me. We are really enjoying our Jeep and would recommend Car Tots to anyone looking for a remote control ride on toy. They are the best.

Thank you Car Tots,

Jim in Florida

Mercedes S600 Christmas Hit

I ordered the Mercedes S600 for my granddaughter this Christmas and it arrived in exactly 7 days as promised. It took less than 30 minutes to put together. I charged it for 8/9 hours and on Christmas morning the only thing that my granddaughter wanted to play with was her S600. Being that she is not quite 2 years old I drove her around using the remote control. She was the talk of the neighborhood. This vehicle has a working radio, opening doors, headlights, leather seat. Car Tots kept their word in making sure that my granddaughter had a wonderful Christmas by delivering her gift when promised. Great customer service and salesmanship.

Mr. Thompson

South Carolina

Merry Christmas from Santa and Car Tots

I had originally ordered the green Jeep Wrangler ride on, but mentioned to the gentleman I spoke to that I really wanted red which was out of stock. The next day a representative had emailed me asking if I still wanted red as they had one available for me, which I thought was impressive customer service. Of course I indeed did accept the red one they had for me. 

Thank you so much for your excellent customer service!!! You don't receive that much today!! My grandson will have an excellent Christmas because of YOU and Santa!!

Thanks again and happy holidays!

Angela from Pennsylvania 

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