Thank you so much for all your help and communication. I appreciate it very much and would recommend you to all our friends and family if they are in the market for a toddler remote control ride on car. With your help we were able to select the best toddler jeep for our needs and price range.
Thanks again Car Tots and keep up the good work!
Stephanie in Texas
Dear Car Tots,
Thank you for the great tech support. We received our toddler's jeep and needed some tech support when setting up the vehicle. We called into the tech support department and while I was hoping to speak with someone right away they took down our information and said someone would get back to us. I was pleasantly surprised when the technician called back about an hour later. He was able to help us with some shortcuts he has learned over the years and we are enjoying our remote control ride on jeep with 4WD too. It goes very well in the grass around our property.
Jeremy in Maryland
Dear Car Tots,
Our two year old absolutely loves his McLaren. He has been driving it around for about 6 months now and just can't get enough of it. That is his car and he knows it! We recently had a bolt come out that made the vehicle no longer steer with the remote. I contacted Car Tots customer service via email and they had it in the mail the very next day. My son's McLaren is back out of the pit and on the block.
Thanks again Car Tots!
Jabreel in Georgia
Dear Car Tots,
Thank you for the great service. I have to admit I was a little upset upon receipt of our Maserati sports car with the doors that go up. It came and we were missing one of the parts to assemble it. We looked everywhere and could not find it. We contacted Car Tots via email and they got back to us right away with a tracking number. They sent us the missing parts and apologized. I do understand that the missing part was probably left out at the factory, and was happy with the service that Car Tots provided. We are now enjoying our new Maserati and I do mean we, since I get to drive with the remote control!
Andrea in Michigan
We recently purchased the Car Tots GLS63 two seater and were very impressed with how quickly we received the vehicle from Car Tots. It only took about three shipping days to reach us. Customer service had already emailed us some support and tips that made assembly a snap. We were missing the side mirrors and emailed support who very promptly replied and had those sent out to us. We tested everything and then charged it up overnight. The next day we were rocking and rolling on the sidewalk and on the front yard too. We had to kick it up to the high speed in the grass and it did pretty well.
Great products and Service!
Joseph in New York
My daughters absolutely love the remote control Mini Beachcomber we purchased. They are one and three years old and so having the remote control to drive them around is great until they learn how to drive. It was an absolute hit at the birthday party. We will be recommending your company to all our friends and neighbors.
Ted from North Carolina