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Dear Car Tots,
Our two year old absolutely loves his McLaren. He has been driving it around for about 6 months now and just can't get enough of it. That is his car and he knows it! We recently had a bolt come out that made the vehicle no longer steer with the remote. I contacted Car Tots customer service via email and they had it in the mail the very next day. My son's McLaren is back out of the pit and on the block.
Thanks again Car Tots!
Jabreel in Georgia
Dear Car Tots,
Thank you for the great service. I have to admit I was a little upset upon receipt of our Maserati sports car with the doors that go up. It came and we were missing one of the parts to assemble it. We looked everywhere and could not find it. We contacted Car Tots via email and they got back to us right away with a tracking number. They sent us the missing parts and apologized. I do understand that the missing part was probably left out at the factory, and was happy with the service that Car Tots provided. We are now enjoying our new Maserati and I do mean we, since I get to drive with the remote control!
Thank you,
Andrea in Michigan
We recently purchased the Car Tots GLS63 two seater and were very impressed with how quickly we received the vehicle from Car Tots. It only took about three shipping days to reach us. Customer service had already emailed us some support and tips that made assembly a snap. We were missing the side mirrors and emailed support who very promptly replied and had those sent out to us. We tested everything and then charged it up overnight. The next day we were rocking and rolling on the sidewalk and on the front yard too. We had to kick it up to the high speed in the grass and it did pretty well.
Great products and Service!
Many Thanks,
Joseph in New York
Car Tots,
My daughters absolutely love the remote control Mini Beachcomber we purchased. They are one and three years old and so having the remote control to drive them around is great until they learn how to drive. It was an absolute hit at the birthday party. We will be recommending your company to all our friends and neighbors.
Thank you,
Ted from North Carolina
Dear Car Tots Ride Ons,
We absolutely love our Lamborghini in white. The car is absolutely beautiful and everyone in the family is actually getting to enjoy it with the remote control. At just $280 this is a great bargain and it even comes with a one year warranty. What more could you ask for? Well, we wanted to say thank you to all of you at Car Tots and we will be customers for life and ordering again real soon.
Thank you,
Lester in Pennsylvania
We ordered the Trail Blazer SideXSide for our son because we live where there is quite a bit of uneven terrain. We have had one of the regular sports cars in the past and they just can't handle going off the pavement at all. We have been very satisfied with this vehicle and enjoy driving our son around with the remote control just about anywhere on our property without getting stuck thanks to the four motors and knobby tires. We have even had the neighbors kids along for the ride since it is a two seater and one of them is a little older so they can actually drive with the steering wheel and foot pedal as well. This is a great vehicle and we certainly recommend Car Tots for their shipping and service. We wanted to get an extra battery and were able to order that right through Car Tots!
Thank you,
David in Florida
We wanted to order a toddler remote control ride on car and had a very hard time finding someone to deliver to Hawaii. Thankfully, we finally found Car Tots who offered shipping to Hawaii. We placed our order online and they were in contact with us the whole way through the shipping process. Our order was delivered within about 10 days and were very happy with the service we received from their staff.
Thank you,
LeeAnn in Hawaii
Dear CarTots,
We wanted to write in and share a video of our grandson who is absolutely in love with his Jeep Rubicon Awesome XL. He is 3 years old, so it won't be long until he is driving himself around, but until then his parents and I are having fun controlling the vehicle with the remote control. I'm glad we found your company and this amazing toddler jeep.
Thank you,
Mike in Florida
We just wanted to write in and let you folks know how much we are loving our new Polaris toddler remote control ride on. We needed something with two seats and with the remote control, but we weren't originally to excited about having and off-road type of vehicle. The customer service rep we spoke to recommended the trail blazer to us since we did say we would like to use the vehicle in grass. They said the four motors and shocks would work well for our situation so we took their advice and boy are we happy we did. My kids love riding in it and I get just as much of a kick driving them around with the wireless remote control.
Thank you Car Tots!
Dan in Virginia
We ordered our grandson a toddler ride on 2 seater from Car Tots. We live in Canada, but since we are close to the border we had the vehicle shipped to a relative in the US and went down to pick up the vehicle the next trip we made down. We got home and gave it to our grandson who was beyond thrilled from the moment he saw it. Our daughter told us all he wanted to do for the next few days was just sit in his car whether it was on or not. We had forgotten to put the bolt through the steering wheel when we assembled it and our grandson pulled it off and broke the wires on it. We called Car Tots and explained what happened and that it was our fault. They told us how much they appreciated our honesty and told us they would cover the new steering wheel. We asked if we could pay to ship it to Canada so we didn't have to drive down to pick up the part and they actually even offered to split the cost of shipping with us so all in all it was a very inexpensive mistake. We got the part and made sure the bolt and nut were securely fastened and our grandson continues to love his car. We got lots of extra hugs whenever we see him!
Thank you,
Marty in Ontario