I have a question about my order

The best way to get an answer about your order is to send an email with your order number and/or shipping address to support@cartots.com 

If you decide to call and get a representative on the phone who does not have access to your order and cannot help you right that second, please be kind and understand we do want to help you we simply need some extra time to address your situation. The best way to do that is to email us

We appreciate you and answer all emails Monday through Friday and typically on the weekends as well. If a holiday falls during the week we will get back to you the next business day.

Thank you.

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